What Makes Catalano Concrete Different?
Why do some concrete contractors leave you feeling disappointed, while others give you a great overall experience that exceeds your expectations?
We at Catalano Concrete have asked ourselves that same question as we have built our business. Throughout the years and with over 1,000 completed concrete projects, we have constantly worked to improve every aspect of our company in an attempt to give you the most satisfying and hassle-free concrete construction experience possible.
What follows is a list of the distinguishing qualities, achievements, and methodologies that set us apart from many other concrete contractors.
1. Customer Centric Approach
Our customer service philosophy can be explained in one word: RESPECT. We are committed to respecting our customers’ time and property. Our respect philosophy has allowed us to maintain an A+ Better Business Bureau rating and win the Angie’s List Super Service Award. This is what respect means to us:
Respecting Your Time:
We understand our customers are busy and we want to make sure their time is never wasted. Arriving on time for all appointments, a 24-hour callback policy, handling all inspections and keeping customers aware of project progress are some of the ways we do this.
Respecting Your Property:
Nothing is worse than having to clean and make repairs after a contractor leaves. You are hiring us to improve your home, not leave it dirty and damaged. We do everything we can to make your property look as if our crews were never there. We use protective boards when using heavy equipment to prevent damage to your lawn and existing pavement. The job-site is cleaned after each working day. We also restore your landscape around your new concrete by backfilling open cavities where forms were installed.
2. Certified and Experienced
Like many skills, experience matters when it comes to building quality concrete that will look good and withstand our rough Chicago winters. We have over 100 years of combined experience working with concrete. We also understand experience is not always enough, so we invest time and money into educating ourselves on the current best practices and products in the industry. We hold an American Concrete Institute Flatwork Finishing Technician Certification and attend many annual industry conferences, including the World of Concrete.
3. A True Family Business
We are a mom and pop (and son) team that treats our customers as family. While we are big enough to handle large and complex projects, we are still small enough to offer each project a high level of personal attention. You will be dealing with the owners from start to finish, not a commission salesman or foreman. This ensures our quality standards are consistent and customers have one point of contact throughout the process. Read our story.
4. A Higher Standard of Construction
Our reputation as a concrete company is based on the long-term look and performance of each concrete project we install. With concrete construction, the three most important factors are durability, performance, and cost. We carefully select materials and installation practices that usually go above and beyond the village building codes. We are regularly evaluating our work to ensure we are producing a durable, high performing product at a reasonable cost. Lastly, we are so confident in our construction quality that we guarantee our work.
Catalano Concrete is bringing an unexpected level of professionalism to concrete contracting. When working with Catalano Concrete we promise the following:
- RESPONSIVE and easy communication!
- Detailed and CLEARLY written estimates!
- High QUALITY materials and standards!
- Work DIRECTLY with the owners from start to finish!
- Experienced and courteous craftsman!
- CLEAN and SAFE job-site!
- Firm price quotes that won’t magically increase!
- Written warranties!
- Job is not complete until YOU are happy!
Schedule a Free Estimate
Whether you have uneven sidewalks, driveways, garage floors or patios, we provide hassle-free, no-obligation estimates for concrete raising projects, either in-person or online!